Case Management…A New Frontier with Free Mobile Clinics

Rachel Bardgett, BSN, RN

Room 5

Good Samaritan Health Services is a mobile medical unit that has been in operation for 20 years. The standard staff members include paid positions for a nurse, driver, and 2 providers for the daytime clinics with volunteer providers for our evening and weekend clinics. The sharp increase in the growth of our clinics and of more complex, complicated patients made clinic more challenging with only one nurse to handle everything from triage to order processing, and patient education. We have implemented a RN Case Management position to assist in increase in compliance, chronic disease management, and statics tracking.